CIGNAL CARE ADVISORY In compliance with the Luzon-wide Enhanced Community Quarantine, and to ensure the safety of our employees, our after-sales customer support is operating with limited manpower. Effective tomorrow, March 18, our hotline will be closed until further notice. We commit to continue to serve you through our other touchpoints from 8am to 8pm: Live Chat – care.cignal.tv Email – email@example.com Text – (4681) 8222 Facebook – facebook.com/CignalTV Twitter – twitter.com/CignalTV You may also use the following self-care tools: • Visit the Cignal website (cignal.tv) for general inquiries and troubleshooting steps • Watch our video ( bit.ly/RealignDish ) to know how you can realign your satellite dish • Text for balance inquiry For PREPAID subscribers - CignalEXPPrepaid Account Number For POSTPAID subscribers - CignalBILLPostpaid Plan Account Number Send to 5353. Standard SMS rates apply. **For SMART, TNT and Sun subscribers • Visit the Cignal Account Portal (my.cignal.tv) for balance inquiry and for Add-Ons or Pay-Per-View orders Stay safe. We are one with you in this crisis.
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